Hostcrate - Our Policies

Terms Of Service
The terms of service detailed within this document contain the conditions for services provided by HostATree. This document constitutes a binding agreement between HostATree and the user of the services provided. These terms must be accepted by the user prior to the provision of the services ordered through submission of the registration form. By ordering the services, you agree to be bound by the terms and conditions stipulated within without modification.

Privacy Policy
The creation of the Hostcrate's privacy statement demonstrates our firm commitment to protecting the privacy of those with whom we interact. This statement sets forth our information gathering and dissemination practices for the Hostcrate website and newsletter. Hostcrate makes every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All customer information is stored in our company databases and is accessible only to internal employees.

Refund Policy
At Hostcrate we will always go above and beyond to ensure 100% customer satisfaction which is why there is no surprise that we offer a 7 day money back Guarantee. If for any reason you are not satisfied with the level of service provided by Hostcrate you are more than welcome to submit a refund request using the support ticket function. Please submit a ticket before you do this as we always want to keep your business and will do whatever possible to ensure that. This policy covers everything we will refund you for and situations where we will not.

Acceptable Usage Policy
By signing up for any Hostcrate account you agree to this policy which states that you will not abuse resources or effect the performance to other customers on the server. It also regards to what you can and what you should not do or host on the server. It is required that you read this and all policies before you sign up or your account may be terminated or suspended if you do not follow our AUP.

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