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3 Day Flash Sale @ Hostcrate

Lifetime Licenses are now set for 50% off for 3 days only! This sale is only available at our main office. Upgrades from lifetime license to lifetime license will not be allowed in this sale. Upgrades from our monthly standard plans ARE ALLOWED in this sale contact LustyLexxi Larimore after purchase to process the upgrade properly BEFORE the sale ends or it will be voided & you’ll be required to pay full price to upgrade. Flash sale rules in below will be strickly enforced no exceptions. Thank you. –Lusty–

– Upgrades from lifetime license to lifetime license will not be allowed in this sale.
– This sale is only available at our main office.
– No rainchecks.
–Upgrades from our monthly standard plans ARE ALLOWED in this sale contact LustyLexxi Larimore after purchase to process the upgrade properly BEFORE the sale ends or it will be voided & you’ll be required to pay full price to upgrade.

–Sale start date/time is 5/22/2013 at 4:10PM SLT until 5/25/2013 NOON (12PM) SLT.
–No extensions wil be granted.
–Affiliate locations will not have this sale available to their vendors.
–These rules may be changed, edited, updated, modified, ect at any time without notice at the discretion of LustyLexxi Larimore – Owner of Hostcrate.
–Express Stream delievery will not be granted for this sale due to high sales volume, no exceptions so please do not ask the staff or the owner.
–Gift cards/vouchers will not be accepted for this sale.

==All questions, comments, or concerns about this sale shall be directed to LustyLexxi Larimore as staff may be unable to answer questions in regards to this sale.

Thank you
-LustyLexxi Larimore

SERVER REBOOTS

We will be rebooting our servers TONIGHT Friday, May 10th, 2013 between 12AM SLT to 3AM SLT. Notice will be given once the servers have been successfully rebooted and are back online posted on our website. You will be required to log into your control panel and start your stream in order to broadcast again. Any questions, contact me.

Thank you
LustyLexxi Larimore

Hostcrate seeks Event Manager

Hiring Event Manager
Thursday, 02 May 2013 22:10:20 GMT

Hostcrate is seeking an Event Manager – the right candidate will start working immediately. This is a paid position. All the information is on the application so please read it carefully and in full if you are interested. Application can be received at the main office

Thank you
LustyLexxi Larimore

40% Off Sale

All plans are 40% off, please contact LustyLexxi Larimore to receive this discount including lifetime licenses, custom url plans, monthly plans, and renewals. This DOES NOT include our affiliate program as it is already discounted.

The CSRs and Managers are unable to assist you in this sale so you can only receive this deal by contacting LustyLexxi Larimore.

Thank you
LustyLexxi Larimore
Hostcrate Owner

[Limited time sale. No sale end date as of yet. The sale notecard will be updated if there is a sale end date which can be located at our office.]

SALE START DATE: 4/20/2013 at 7:06PM SLT

Happy April Fool’s + News From Hostcrate

Soooo, first Happy April Fool’s everyone! I hope everyone is having a great day full of laughter :) I have been super busy as I usually am and have some good news to share with everyone.

Remember that third (3rd) server we were talking about? Well, it is finally ready! You know what that means riiight?! SALE GALORE! That’s right! Starting tomorrow as soon as I wake up, have some breakfast, walk my dogs and have some coffee I will be setting all of our vendors for HALF OFF including our licenses and affiliate vendors for 3 days!

We have rearranged our office if you haven’t noticed. All of our renewals are now next to each of our purchasing signs to make it easier to find them. We ask that everyone at the least let everything rez before getting all clicker happy hehe so you don’t pay the wrong vendor. We also want to make it clear that if you pay the purchasing vendors and already have a stream, it will be added to your account. If you need another stream, contact myself LustyLexxi Larimore BEFORE purchasing so I can make notes to our stream creators.

We have decided it to be best to remove the reactivation vendors as many people were using it to purchase new streams so to we decided to remove the confusion altogether. All reactivation’s will be done by request only otherwise new stream details will be sent out.

Our affiliate program has been completely re-done from the pricing making it much more affordable to our vendors and how they appear to hopefully make them more presentable. We suggest you make sure you have room before getting any of our affiliate packs. The affiliate packs are available at the main office and on the Second Life marketplace.

For your convenience, I decided to link all of our affiliate packs here :)

HOSTCRATE BUNDLE AFFILIATE PACK
–This includes all of our affiliate packs and you save L$1500 by getting this pack.

STANDARD STREAM PACKAGE
–This includes our standard stream affiliate vendor

1GB STREAM PACKAGE
–This includes our 1GB stream affiliate vendor

2GB STREAM PACKAGE
–This includes our 2GB stream affiliate vendor

LIFETIME LICENSE PLAN 1
–This includes our lifetime license plan 1 affiliate vendor

LIFETIME LICENSE PLAN 2
–This includes our lifetime license plan 2 affiliate vendor

LIFETIME LICENSE PLAN 3
–This includes our lifetime license plan 3 affiliate vendor

If you haven’t noticed, we no longer have unmetered and daily streams. If you need more listeners, contact me directly. We now have Express Delivery which is explained below.

REMEMBER THAT EXPRESS STREAMS IS IN THE BETA TESTING STAGE SO FORGIVE US FOR ANY INCONVENIENCE.

==========================
WE HAVE REALIZED HOW IMPORTANT IT IS TO GET YOUR STREAM AND HAVE COME TO THE DECISION TO OFFER “EXPRESS STREAMS” AS A BETA TEST. IF IT GOES WELL, WE WILL KEEP THIS SERVICE.
==========================
HOW DOES THIS WORK?
–Sometimes you will need your stream quick and in a hurry typically because you have a set to play and without a quality stream, you can’t do that. To get your stream without the up to 24 hour wait, you will need to follow these very simple steps.

1: Check the “STREAM TEAM” online status board to see if someone in the “STREAM TEAM” is on duty. DO NOT CONTACT any one on the CSR board as they won’t be able to make your stream.

2: Send a direct message to the available team member apart of the stream team and let them know you need your stream delivered and within the time frame you are able to wait. Example: “Hi. I need my stream now please” or “Hi, I need my stream within an hour.” They will then let you know if they can do so.

3: IF THEY CAN, they will come to the office to create your stream. You will be required to pay the fee for express delivery of 10% of the plan you are purchasing into the tip jar that will be floating above the stream team members head. DO NOT PAY THE FEE DIRECT – THAT IS WHY THERE IS A TIP JAR. EXAMPLE: 600L Standard stream would be 60L fee paid to the tip jar, so on so forth. The tipjar is for tracking purposes and all tips go directly to the stream creators.

4: After fee has been paid, the team member will create the stream within the time frame you gave them when you first contacted them. If, for some reason, you do not get your stream within the time frame requested please contact LustyLexxi Larimore and she will give you a free week for the inconvenience.

IF FOR ANY REASON A STREAM TEAM MEMBER CANNOT MAKE YOUR STREAM OR IS NOT AVAILABLE, CONTACT ANOTHER STREAM TEAM MEMBER. IF THERE ARE NONE AVAILABLE, WE APOLOGIZE FOR THE INCONVENIENCE AND YOU CAN CONTACT LUSTYLEXXI LARIMORE DIRECTLY AND SHE WILL CREATE YOUR STREAM AS SOON AS POSSIBLE.

PLEASE NOTE THE EXPRESS DELIVERY IS A COURTESY SO PLEASE BE POLITE TO THOSE WHO CREATE YOUR STREAM AS THEY ARE TAKING THE TIME TO CREATE YOUR STREAM ON THE SPOT, YOU SHOULD SAY THANK YOU! :)
==========================
**PLEASE NOTE THAT THE WAY THE EXPRESS STREAMS ARE HANDLED MAY CHANGE WHICH MAY INCLUDE THE FEE THAT IS REQUIRED. THIS NOTECARD WILL BE UPDATED IF ANYTHING CHANGES.**

Update from Hostcrate

I just literally hired a crew of amazing professional server administrators certified to do what they do to take a triple check on our 3rd server to make absolutely sure it is configured properly, install the necessary SSL certificate, and whatever that may be needed. Soon as they do their thing the 3rd server will finally be ready and we will hold a huge sale on all of our plans – yep that includes our lifetime licenses! I’m so excited!

To those who have sent me the notecards for the quickie sale for yesterday – Don’t worry I have not forgotten! I will get to each of you … there were more than I expected to take up this offer hehe so I apologize for any delay on my part. As awesome as it would be to have a ton of hands to type with – I only have two hands lol.

Shareholders – Don’t worry, I haven’t forgot about dividends. I’m paying the dividends at the end of each month to better our financial reports as suggested by a few people at CapEx. I apologize for not informing you all soon as I’m sure you can understand how super busy I am in the type of business I run :)

Thanks everyone for your patience!
–LustyLexxi Larimore

QUICKIE ST. PATTY’S DAY!

QUICKIE ST. PATTY’S DAY!
Sunday, 17 Mar 2013 22:55:58 GMT

HAPPY ST. PATRICK’S DAY EVERYONE! COME TO OUR OFFICE BY 11PM SLT 3/17/2013 AND GET HALF OFF YOUR RENEWAL ONLY IF YOU ARE WEARING GREEN (clothing, hats, shoes, jewelry, even a box LOL) SLURL BELOWD! IF FOR WHATEVER REASON I’M NOT AT THE OFFICE THEN YOU MUST LEAVE ME A NOTECARD, ATTACH A PICTURE OF YOURSELF AT OUR OFFICE WITH YOUR FULL SL NAME NO EXCEPTIONS SORRY.

http://slurl.com/secondlife/Hostcrate/214/20/50

THANK YOU LUSTYLEXXI LARIMORE :)

Annnnnnnnd here I go…

…with a rant of information! Get your brain ready as I had a nice cup of coffee and a yummy bottle of Bawls (also known as G33k b33r) by Thinkgeek.com so I am WIDE awake! Probably wasn’t the greatest combination but hey, at least I’m awake!

So many people that know me know I’m a super busy woman and sometimes I get distracted with many different things all at once. I haven’t had the best week seeing as not only did our laptop completely die but we had a snow storm where we lost power the entire day. Yes, before you ask, I did go a bit crazy without SL. Haha! Anyhow, got a new laptop which I may as well add I like it a lot better than our last one. Now, on to stuff about Hostcrate.

I have been in communication with a scripter in Secondlife. Believe me, finding one of these amazing people is harder than it seems. But I did find one and I’ve been working on an outline for a while now to get down to the nitty gritty of what we need for our custom vendor system. This is NO easy task. Good news though, we may be able to keep using our Caspervend system and use it in conjunction with the new system but we will see once we are neck deep into the scripting process. I’m working as fast as I can to complete the outline but it will take time, obviously. I will keep you all updated with the progress.

If you didn’t know, we are listed on the Capital Exchange owned by Skip Oceanlane so you can buy/sell Hostcrate stock and earn dividends each month. Be sure to check that out. If you need help, don’t be afraid to ask myself or even Skip as he is great at answering any questions you may have.

[Told you it was a rant post hehe so I apologize for my being all over the place :) ]

If you didn’t already notice, I have fired and hired people in the last few weeks. The following people do not work for Hostcrate and will never again work for us. I don’t want to get into details as I’m not interested in drama. I’m the nicest person and many people can tell you that. I would do anything for my family, friends, staff and clients but these people did me very wrong and again I won’t go into details but they will never be apart of Hostcrate again in any form. Yes, I know it is sad as I trusted them but it is what it is and there is no changing it. I wish them the best of luck and I’d like to make it a point to address to them that if they continue to harass my staff and clients, I will take action so I ask (again) nicely to please stop spamming/harassing my clients and trying to recruit my staff. Please, find your own staff members by using the SL classifieds and find your own clients by working hard like I did and keep the drama to yourselves as I want NO part of it – neither does anyone else. Thanks! And that is all for that subject.

Fired – No Rehiring of:
destruction Jigsaw, Ninja Aldrin, Bloodwain Arun, DaddyAdam Gartner

On a very good note, the software we use will be upgraded to v2.1.7 which they have shared one new feature. The new feature is explain below directly from their website. I’m sure they will have more features in the next update and I’m pretty excited myself!

Notice: This feature is not released yet! It will be available on the next update v2.1.7.

Today we are very excited to announce a new upcoming super feature that brings revolution to the internet radio streaming world. We have developed our own system to play WHMSonic AAC+ shoutcast streams on a flashplayer without requirement of RTMP,Wowza,red5,plugin or any similar tools. You just need WHMSonic on your server that’s it.

It was always a problem to get a flashplayer play aac+ streams on shoutcast world and it was impossible without adobe flash server or similar programs, big tools etc.. But now it is possible with WHMSonic.

Tons of email:
We have received tons of email about; “How can I configure or make a flashplayer to play my aac+ radio ?” Well, the answer is on the next update v2.1.7.

How it works ?
This feature can work with WHMSonic radios only. It is implemented to WHMSonic system, you or your clients just need to use our flashplayer(30KB) that can be downloaded from new WHMSonic v2.1.7 and upload it on any website and enjoy the real HD AAC+ quality. That’s it :) Simple isn’t it ?

Who can use it ?
Everyone who has a WHMSonic shoutcast radio.

How can I use it ?
There will be more details about how to use but it is very easy and without any technical knowledge, just stream aac+ to your radio or run an AutoDJ with AAC+ encoder and download the flashplayer.zip file from your WHMSonic panel and upload it on your website. That’s it.

Does it work on any website that it is not hosted on the same server of WHMSonic ?
Yes it does ! It requires only a shoutcast radio which is created by WHMSonic.

How about load on the server ?
As you may already noticed, WHMSonic is the lowest resource user software out there and our aim is always to use lowest resources on servers. We have done several tests and it does not even use 0.01 load with over 100 listeners and 50 radio stations. So it is perfect.

What version of AAC+ is supported ?
All of them ! AAC LC – HE-AAC – HE-AAC v2 – AAC+ – AAC++ v2 (Live Streams + AutoDJ Streams)
We know you cant wait for this feature now and it will bring a revolution to your radio business and services as well. We are working on v2.1.7 and it will be available on the next few days, your software will update itself automatically.

 

As I have informed many of you, I have decided that I will be hiring a management company to attend to server configurations, etc as it will relieve stress on my part. They will be going through the third (3rd) server to make sure it is completely ready and configured properly so it will not be too long before the server is ready. I know – it has been way too long and for that I apologize. Many issues have occurred including the issues with the recently remove staff. Don’t worry though  – I’m on it!

I would like to take the time to welcome the new staff members:
Beebs Xofan: CSR
Pinky Sunkiller: CSR
Thomassscrewball Resident: CSR
Lestat Draconia: CSR

I would also like to let you all know that I have over 13 applications still to go over. There are only so many positions especially for the manager position so please do not get upset if you are not selected at this time. You can always reapply when we announce we are looking for more staff so don’t be offended!

A quick note to let you all know that we will be posting notices via the control panel, the group, the subscriber and an email list. The primary places we will post notices will be the control panel, website, and email list. The group and subscriber we will make the best effort to include but may not always. To sign up to be emailed notices, click here to go to our Notice List page.

I believe that is the end of this long rant of information :) Have a GREAT day everyone!

Thank you,
–LustyLexxi Larimore

Customer Feedback

POLL IS CLOSED/OVER

We at Hostcrate appreciate your feedback. How else do you think we come up with plans/pricing/deals? That would be where YOUR feedback comes in! Don’t be afraid to tell us what you think. Take one or all of the polls shown below please to let us know how WE can improve.

Poll Results

The results are in and here they are listed below. We will work on the below to meet everyone’s needs – even those who gave the “you suck’ comment :) Thank you all for voting! If you would like to say anything you can use the comment box below.

QUESTION: Hostcrate has been getting some competition. How could we help in keeping you as a loyal customer?

RESULTS:

44% – Make sure your staff is dependable and there for me

33%- Keep your prices low so I can afford it

11% – Come up with some additional plans to better suit those who can’t afford even 600L/month.

10% – Throw out some random, almost too good to be true deals maybe? Or just deals lol that’d be just fine!

2% – Other Answers – Listed Below
fix ongoing issues. I;ve asked and no one seems to help
YOU SUCK
you don’t have to change anything

0% – Throw out some random, almost too good to be true deals maybe? Or just deals lol that’d be just fine!

QUESTION: We understand the need to be informed. We also know that SL notices and even our subscriber HUD can be unreliable at times. How would YOU like to be notified?

50% - Why don’t you use our stream’s control panel to let us know info and link it to your site? I’ve seen you do this.

48% - Good point! I’d like to be notified by email! (Yes, I check my spam folder HAHA)

2% – Other Answers – Listed Below
You SUCK
i get notices just as they are now. no need to change

0% – True. I’d like to be notified by some sort of built in notification system on your site if possible.

QUESTION: We’re considering expanding to a few lower plans listener/price wise? What do you think?

38% – Define lower listener/price? Gimme more detail!

25% – Great Idea! … Now I’m curious!

24% – Your plans now are just fine as is. No new plans necessary.

13% – Other Answers – Listed Below
you wont make a profit if you do.
YOU SUCK
could be good but prices are currently affordable

QUESTION: How would you rate our staff (combined)?

83% – AWESOME! NO COMPLAINTS!

11% – Not bad, needs a lil work.

5% – Other Answers – Listed Below
no comment, hardly ever have use for them

1% – Horrible, Can’t get help to save my life.

QUESTION: Would you like to see more deals/offers? How often?

30% – Hostcrate is AWESOME! Anything you guys decide is A-OK with me!

20% – Yes, but no specific number to how often.

20% – I have no preference.

10% – Yes, between 3 to 5 deals/offers per month would be suitable.

10% – No

10% – Other Answers – Listed Below
Deals don’t make a good provider. So… none

WHMSonic v2.1.5 is here

As I posted here, the software we use was to be updated in which it has. As we had promised, here is the details on this update and what is to come.

New Features (direct from WHMSonic):

1: Remote SMTP Email Feature:
The most requested feature is now available. You can now configure your email settings to use any email server with your WHMSonic software even if the domain and email are not hosted on the same server. You can configure your SMTP email settings under the “Email Configurations” link of your WHMSonic software. You can also configure your email templates under the email templates link.

2:Remote SMTP host & port configuration:
The new configuration system has automated intelligent test system now, It will immediately test your saved settings to make sure that your clients will receive emails. The system will send you an email after you save the settings, so you can test your email configurations now and if you have an email issue, you should save the settings to test it. We believe the test system will help you a lot. Please enjoy it.

Bug Fixes & Improvements:

WHMCS Bug Email Issues:
All email related issues to WHMCS module have been completely fixed and they are tested.

API Bug Email Issues:
The email related error returns were causing an error on the API, it was creating a radio but showing email errors and automated billing or custom scripts were failing due to different output from the API. This is now completely fixed and each function has been tested.

Resend email, New radio welcome email & all other email send functions:
They were not working properly due to cPanel updates and some changes, they are all fixed and tested.

Playlist Manager Upload Bug (KB size files):
There was a bug on playlist manager upload feature, it was impossible to upload the KB size files by using browser upload features. (Fixed)

Reseller Panel Internal Radio Creation Bug (no username select):
After some cPanel updates the username selection on radio setup form was failed, was not showing the usernames under the reseller panel radio creation page to create a radio. (Fixed)

Reseller Panel “Edit-Update Radio” feature (Port Error):
When you try and change any of the settings per radio under the reseller panel, it was showing an error; “PORT ERROR: You forgot to set the radio port.” (Fixed)

Internal 500 Error:
There was a problem on the main WHMSonic link caused to 500 internal error on some servers. (Fixed)

They state that “the next upgrade v2.1.6, we will add back the manual mp3 base feature for AutoDJ and Playlist Manager. It is under the development and will be available in the next few days.”

We will keep you posted.

Thank you